Client Stories

Building a Culture of Recognition – Globally

The Client

This best-in-class factory design and automation client provides solutions to many of the world’s most successful manufacturers. Over the past few years they’ve grown exponentially through a series of global mergers and acquisitions.

The Challenge

They needed an easy to administer Service Anniversary program with worldwide ordering and fulfillment capabilities… and chose CSISTARS.

The Program

Business units celebrate employees’ service milestones during a quarterly award presentation event where managers recognize each recipient’s role and contributions in a meaningful speech.

Employees are presented with a personalized Celebration package that includes an elegant desk plaque, a letter from their manager and a print catalogue of gifts. Employees around the world are able to choose from a wide selection of lifestyle and commemorative gifts. Because CSI STARS offers locally sourced tariff-free awards, gifts are often delivered to employees’ doorsteps within days of ordering.

The Results

Employees and managers find the CSI STARS awards and concierge service fantastic. In fact, our client’s Service Anniversary program has been so well received the executive team is planning to expand this program to new acquisitions in the near future AND their Service Anniversary program has become the foundation for additional recognition initiatives.

Case in point: Inspired by the popularity of their Service Anniversary presentation events, they now create a retirement banner (similar to a retired hockey jersey), reflecting retirees’ years of service. The jersey banner is presented during the retiree’s Service/Retirement presentation and permanently hung from rafters in the production facility to honor each retiree’s lasting contribution to the company.

CSI STARS offers unique ways to build a culture of recognition.

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