With more than 1.5 million patient visits every year and 24,000 employees, this healthcare network has a world-class reputation for quality care, compassion and a commitment to clinical and service excellence.

The healthcare network’s goal was to implement a tax-compliant cost-neutral recognition solution that would continue to recognize service anniversary milestones, but now include formal recognition for activities and
behaviors in support of the core values and contributions to patient care.

CSISTARS created a custom-branded service award collection and a mobile-optimized website with peer-to-peer and social recognition tools. CSISTARS implemented a cost-neutral program that includes:

• Peer-to-peer non-monetary recognition aligned to the core values
• A Social Recognition feed that displays all recognition activity
• HRIS integration that welcomes new hires and celebrates ALL service anniversaries and birthdays
• Service anniversary milestone awards that leverage the strong brand identity of the client
• Training to assist managers in becoming better practitioners of recognition
• Reporting and analytics starting at the front-line manager level
• Single sign-on for seamless access from multiple entry points
• Reduced HR administration through HRIS integration

For no additional investment the client now has a recognition solution that touches every employee from the day they start until the day they leave (if they do). The solution enables frequent and inclusive recognition – the
foundation for impacting engagement, building culture and improving retention. Recognition tied to the core values is fostering a greater understanding for all employees on how what they do every day is making a difference.