For over 95 years, this manufacturer has been providing chemical, plastic and ingredient solutions to the marketplace from 7 unique sites with a highly diverse workforce.
As a provider of sensitive materials, safety is taken very seriously. For 20 years the President’s Safety Award has been recognizing employees for reaching 100 days without a lost time accident. However, it did little to stimulate pro-active measures for process improvement.
The results from a bi-annual Safety Perception Survey confirmed management’s concern relating to “near miss” and process improvement reporting so this manufacturer decided to re-vamp their safety program to improve employee and front-line management perceptions and behaviors surrounding workplace safety.
CSISTARS was chosen for its ability to customize a Safety program from scratch that met the very unique needs of this manufacturer’s multiple sites. Simplicity was also very important. CSISTARS flexible platform combined Recognition and Safety into one easy to use software that managed everything.
CSI digitized the manual “near miss” and process improvement reporting adding intrinsic and extrinsic rewards to encourage employees to report issues and make suggestions, shaping a safety culture in the process.
Points are allocated to employees based on the impact to their site, the business unit and/or the company. Employees can redeem points for popular merchandise, sports tickets, travel and more.
CSISTARS Social Recognition tools also allow managers to publicly thank staff for their suggestions, broadcast goals and track progress and results. It has made for some friendly competition while sharing important learnings and safety practices across the seven plants.
This Safety Recognition Program has decreased the number of safety-related incidents in just 19 months.
The latest Employee Safety Perception survey revealed 95% of employees now feel the company encourages process improvement/”near miss” reporting and has a culture that promotes safety (an increase of 13% from 2014).
| 150 participating employees | 2013 Data | 2016 Data |
|---|---|---|
| Injuries to employees (TRI) | 5 people | 4 people |
| Property Damage Reports in 2013 | 34 incidents | 27 incidents |
| Process Improvement & Near Miss Reports | 68 | 680 |
| Money Spent on Recognition Program | $31,343 | $13,260 |
This manufacturer had 680 “near miss” and process improvement reports in 2016 compared with 68 in 2013 prior to the program launch – a 900% increase
This huge increase in reporting not only translates into a safer environment it significantly lowered recognition and safety-incident related costs.
CSISTARS platform is not just tracking near miss reports, but actively engaging employees to offer and implement suggestions related to near misses.
Staying safe depends on doing the right thing all day every day, even when nobody is looking.
The result is company-wide awareness with respect to many discrete and routine tasks. Staying focused on the “little things” is helped with frequent reminders and reinforcements. In the absence of this immediate feedback, it’s natural to drift away from safety practices and error prevention tools.
Our Committed to Safety Program has allowed us to assess, profile and reinforce our safety culture; it continues to be a staple in our safety management program and will for years to come. CSI has embraced our vision and the culture we were trying to create. Their understanding of employee engagement and recognition has allowed us to reach our goals.
Ryan Draper
Environment/Health & Safety Manager
Promote wellness in the workplace. CSISTARS wellness programs encourage employees to set health goals and recognize progress. Recognize and/or reward employees with points for the behaviors that lead to the good habits that encourage continued healthy efforts.
Organizations that put safety first, create employees who do too.
CSI STARS Safety program encourages employees to report issues and make process suggestions, factors that shape a culture of safety while lowering safety-incident rates and costs.
Recognize the people who show up on-time ready to do a great job day-in and day-out. Our points for performance and incentive rewards motivate and reinforce this life skill and business necessity.
Offer incentives that motivate employees to go above and beyond. Go beyond cash and let employees choose the items and experiences they will remember for years.
The workplace has changed. CSISTARS provides a Service Award solution that touches ALL employees for significantly greater impact on engagement, culture and retention.
Promote success, send encouragement and spotlight the things your employees are doing right with CSI STARS recognition tools. Spot Cards, Recognize Now!, Nomination Wizard and Trophy Case are just a few of the many ways we make recognizing others easy.
With fulfillment in 170 countries our True Global™ Awards are culturally-appropriate and locally fulfilled. Our wide selection of rewards ensure your employees receive instant motivating items delivered quickly regardless of where they are in the world.
Use your news and recognition dashboard to promote post-ready recognition employees can “share” and “like”. Highlight service anniversaries, stream video, celebrate birthdays and acknowledge other date-driven events company-wide.
You matter to us. What matters to you? Check in with employees throughout the year with our quick pulse surveys. Find out what’s on their mind or use as a quick polling tool, it’s up to you how you want to use this Pulse Survey tool.
CSI STARS has partnered with over 2 million charitable organizations so we can all help make a difference in the world. Employees can now convert their points to dollars and donate to a charity of their choice or support a cause your organization is sponsoring.
Welcome your newbies, encourage social connections and get frequent feedback from the first day through to your new employee’s first-year anniversary. A scheduled Onboarding program is the first step to improving retention.
